frequently asked questions

Pretty much any except for snakes! We see dogs, cats, rabbits, guinea pigs, chickens, ducks, birds, exotics like lizards. We also treat wildlife when brought to us by wildlife rescue organisations - we see kangaroos, goats, wallabys and wombats!

Yes! Continue to give your pet their regular medication as prescribed from the Vet. We don't need (or want) you to stop their meds for physio. It's really important that you make sure they've had their normal routine meal and meds before coming to us. 

Yes of course, however we need you to be in charge of them at all times while we examine and treat your pet. 

Yes! Let us know when you book, and what considerations they need to make them feel more comfortable, e.g. staying in the car until the physio is ready for you, having their own area to wait in away from other dogs, or need a hands-off approach.  

No. We aim to find the problem as gently as possible, and help your pet start to feel better straight away. We don't have the "no pain, no gain" mantra here at Whole Family Health. Physio should never hurt your pet, and that also includes their home exercises and activities - if you think it is hurting or upsetting your pet, stop immediately and let us know.